Castle Community Bank works with My Community Finance who undertake a range of member servicing activities on our behalf. Please be assured that your savings account or loan is held with Castle Community Bank which is a registered Credit Union under the Credit Unions Act 1979 and authorised by the Prudential Regulation Authority (PRA). We are regulated by the Financial Conduct Authority (FCA) and the PRA. You can check our details on the FCA Register under reference 213877. Castle Community Bank is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service
Our Leith Branch Opening Times
The normal business hours are:
Tuesday 10.00 to 14.00
Thursday 10.00 to 14.00
We are closed on the following Banks Holidays:
26th August 2024
25th December 2024
26th December 2024
Get in touch
If you would like to speak to us about:
Financial support:
email: repayments@castlecommunitybank.co.uk – tel: 0203 970 0110
Loan repayments assistance:
email: repayments@castlecommunitybank.co.uk – tel: 0203 970 0110
Complaints:
email: complaints@castlecommunitybank.co.uk – tel: 0203 375 0221
Debt Managment Practitioners (Information & updates):
email: debtmanagement@castlecommunitybank.co.uk – tel: 0203 970 0110
Changes to Savings, Loan Accounts or circumstances:
email: info@castlecommunitybank.co.uk – tel: 0203 375 0221
Maturing Fixed Term Deposit Accounts:
email: maturities@castlecommunitybank.co.uk – tel: 0203 375 0221
Castle Community Bank Administration:
email: admin@castlecommunitybank.co.uk – tel: 0131 466 5006 (Option 5)
Our Telephone service is available Monday – Friday between 10.00 and 16.00.
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Who are we?
We’re a credit union dedicated to bringing people an alternative home for their savings and loans.
We’re a member of the Community Finance Network who are responsible lenders striving to give more people access to fairly priced financial services.
We’re bringing the focus back to helping people, so we aim to be accessible, applicable and affordable for all of our customers.
Why choose us instead of your highstreet bank?
Credit unions were created to cooperatively provide affordable access to loans and other financial services to people sharing common bonds. The mission of “people helping people” has been paramount since the beginning.
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Why join a credit union instead of a high-street bank?
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We Help People
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We Care
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We're Fair
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We're Ethical
Personal Loans
Make your dreams a reality, or simply tidy up your finances.
We created Castle Community Bank to help our community borrow at fair prices, with fair terms, for anything from weddings to washing machines.
Join Castle Community Bank today so that you can borrow better.
Savings Accounts
Got a question for our team?
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