Get in touch
Find ways to get in touch, or how to visit usVisit us in person
Our Leith Branch Opening Hours
Tuesday 10.00 to 14.00
Thursday 10.00 to 14.00
Bank Holidays
We are closed on Banks Holidays.
For more information on these, check out the official Gov UK site:
https://www.gov.uk/bank-holidays#england-and-wales
Manage your account via the online portal
We are delighted to advise that we can now offer a quicker way for you to manage your account and handle many common service requests such as;
Access your online portal:
You can click on the Login button below, or at the top of any page to get straight to your account.
If your enquiry is urgent, the quickest and easiest way to help us support you is to reach out to us and one of our team will be on hand to assist you.
Reach out to us
Phone lines are open: Monday to Friday, between 10.00 and 16.00
Financial support & loan repayments assistance:
email: repayments@castlecommunitybank.co.uk
tel: 0203 970 0110
Changes to Savings, Loan Accounts or circumstances:
email: info@castlecommunitybank.co.uk
tel: 0203 375 0221
Maturing Fixed Term Deposit Accounts:
email: maturities@castlecommunitybank.co.uk
tel: 0203 375 0221
Castle Community Bank Administration:
email: admin@castlecommunitybank.co.uk
tel: 0131 466 5006 (Option 5)
Debt Management Practitioners
(Information & updates):
email: debtmanagement@castlecommunitybank.co.uk
tel: 0203 970 0110